Terms of Service

These Terms of Service (“Terms”) are an agreement between you and Peergrowth (“we,” “us,” or “our”) for use of Peergrowth Pulse and related websites, APIs, and features (the “Service”). If you use the Service on behalf of a company or agency, you represent that you have authority to bind that organization, and “you” includes that organization.

If you do not agree, do not use the Service. Related details on data handling are in our Privacy Policy.

Peergrowth Pulse is a business tool for Meta advertising teams. Depending on your workspace access, it may include:

• Real-time Meta (Facebook / Instagram) ads performance dashboards — spend, CPL, ROAS, campaigns, creatives, and related insights
• Per–ad-account leads or sales goal modes with targets and breach signals
• Sync of Meta Instant Form leads into a status workflow, notes, filters, and CSV export
• An AI copilot grounded in live account metrics and PII-safe lead summaries
• Shareable, tokenized client reports with frozen metric snapshots and optional AI narratives
• Workspaces (organizations), team invites, role-based access, and a UTM builder

What it is not. Pulse is not a general CRM, not a replacement for Meta Ads Manager or Business Manager, not a Google Ads product, and not legal, financial, or compliance advice. HubSpot, Zoho, or similar CRM syncs mentioned in marketing may be roadmap only and are not part of the Service until we say they are live.

The Service is invite-only. You need a valid platform invite (or an invitation into an existing workspace from a member with permission) before you may create or use an account. Booking a discovery call does not by itself create a right to access.

We may refuse, revoke, or limit invites at our discretion. Accounts created without a qualifying invite may be deleted as part of access control. Circumventing invite gates, sharing invite codes beyond their intended recipient, or creating accounts to evade suspension is prohibited.

Authentication is provided through Clerk. You may sign in with email and password and/or OAuth (including Google and Facebook/Meta), subject to what we enable. You must provide accurate information, keep credentials confidential, and promptly secure your account if you suspect misuse.

Workspaces (organizations) may have owners, admins, and members, plus per–ad-account access grants. Owners and admins are responsible for who they invite, which Meta ad accounts they connect or grant, and how teammates use lead data and report links inside that workspace.

You must be able to form a binding contract under applicable law. The Service is intended for business users, not consumers shopping for personal use and not children.

Core features require connecting one or more Meta ad accounts via Facebook/Meta OAuth (through Clerk). Depending on configuration, permissions may include reading and managing ads, business assets, Pages-related ads management, and lead retrieval.

You represent and warrant that:

• You have authority to connect each ad account, Page, and lead form you authorize
• Your use of Meta data through Pulse complies with Meta’s Platform Terms, Marketing API terms, lead ads policies, and any client or advertiser agreements you have
• You will disconnect access or remove members when they should no longer see an account’s data

Meta may change, rate-limit, or revoke API access. We are not responsible for Meta outages, permission errors, or data discrepancies originating from Meta. Insights shown in Pulse depend on what Meta returns for the connected token and selected date ranges.

When Instant Form sync is enabled, we retrieve and store lead submissions — including field answers that may contain names, emails, phone numbers, and other personal data — plus attribution, workflow status, and notes your team adds.

Your organization is the controller of end-customer lead data. Peergrowth processes that data to provide the Service. You are responsible for:

• Lawful collection and notice/consent (including whatever Meta and your jurisdictions require for lead ads)
• How teammates view, edit, export (CSV), or share lead information
• Responding to end-customer privacy requests that relate to leads you control

Do not use Pulse to process lead data you are not permitted to hold. We may suspend sync or access if we reasonably believe processing would violate law or Meta policy.

Copilot and certain report narratives use third-party generative AI (currently Google Gemini). Prompts, tool results, and related context are sent to the model provider to generate responses. Copilot is designed to work from live metrics and PII-safe lead summaries and is instructed not to output raw contact details — but free-text you type is still sent as written.

AI output can be incomplete, outdated, or wrong. It is not a substitute for checking Meta Ads Manager, your CRM, or your own analysis. Do not rely on Copilot alone for spend decisions, compliance judgments, or client guarantees. Do not paste unnecessary personal data into chat.

Copilot conversations are not stored as a durable history in our application database; each request is processed to generate a response. Logging for reliability may include operational metadata (for example user ID, ad account ID, latency, token usage), not full chat transcripts as a product feature.

Shared reports are accessed via a public URL and token. Anyone who has the link can view the snapshot until you revoke or delete it. Treat links like confidential client materials. We are not responsible for onward sharing by recipients.

Report content is a frozen snapshot (metrics and optional narrative) at generation time. It may diverge from live Meta data afterward. Report snapshots are built around performance metrics and narrative — not as a dump of Instant Form contact fields.

You agree not to:

• Violate law, Meta policies, or third-party rights (including privacy and publicity rights of leads)
• Probe, scrape, or overload the Service or Meta APIs beyond normal product use
• Bypass invite controls, authentication, workspace permissions, or report revocation
• Resell, white-label, or provide the Service to third parties as your own product without our written agreement
• Reverse engineer the Service except where mandatory law allows
• Upload malware, or use the Service to send spam or deceptive advertising
• Misrepresent AI-generated text as independently verified human analysis when presenting it to clients, if that would be misleading in context

Peergrowth and its licensors own Peergrowth Pulse, including software, design, trademarks (including Pulse branding), and documentation. We grant you a limited, non-exclusive, non-transferable right to use the Service for your internal business purposes while you have access under these Terms.

You retain rights in content you submit (workspace names, notes, report titles/labels, and similar). You grant us a license to host, process, and display that content solely to operate and improve the Service. Meta-sourced advertising and lead data remain subject to Meta’s terms and your rights in that data.

The Service depends on providers including Clerk (auth and OAuth tokens), Meta, Google (Gemini), Trigger.dev (background lead sync), Sentry (errors and session replay), and our database/hosting providers. Their terms and privacy practices apply to their processing. Outages or policy changes at those providers may affect Pulse.

Links to peergrowth.agency, Cal.com booking, or other external sites are not part of the Service contract except as expressly stated.

We aim for reliable uptime but do not guarantee uninterrupted or error-free operation. Lead sync may run on a schedule or on demand and can lag Meta. Feature sets may change while the product is invite-only. We may modify, suspend, or discontinue features with reasonable notice when practicable.

Access is currently arranged on an invite / commercial basis outside in-app checkout. The product does not process card payments today. If we introduce pricing, billing, or usage limits, we will describe them before they apply to you. Unpaid or unauthorized use after fees begin may result in suspension.

You may stop using the Service at any time. Workspace admins may remove members, revoke invites, and revoke shared reports as supported in-product.

We may suspend or terminate access — including Meta connections, sync jobs, or entire workspaces — if you breach these Terms, if required by Meta or law, or if continued operation poses risk. Upon termination, your right to use the Service ends. Provisions that by nature should survive (including IP, disclaimers, limitation of liability, and indemnity) survive.

Self-serve full account wipe is not currently offered in-product. Contact us to request deletion of account-associated data; we may retain information as described in the Privacy Policy or as required by law.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT METRICS, LEAD SYNCS, OR AI OUTPUT WILL BE ACCURATE, COMPLETE, OR CURRENT, OR THAT THE SERVICE WILL MEET YOUR REVENUE OR CLIENT-REPORTING REQUIREMENTS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PEERGROWTH AND ITS SUPPLIERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE, META API BEHAVIOR, AI OUTPUT, OR SHARED REPORT DISCLOSURE.

OUR TOTAL LIABILITY FOR CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (OR EQUIVALENT), IF YOU HAVE NOT PAID US.

Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent allowed.

You will defend and indemnify Peergrowth against claims, damages, and expenses (including reasonable legal fees) arising from: (a) your lead data or advertising practices; (b) your violation of Meta or other third-party terms; (c) content or report links you distribute; or (d) your breach of these Terms — except to the extent caused by our willful misconduct.

Our Privacy Policy explains how we collect and process personal data for Pulse, including Clerk identity, Meta leads, cookies, AI processing, and subprocessors. If there is a conflict about privacy practices, the Privacy Policy controls for that subject; these Terms control your contractual use of the Service.

We may update these Terms as the Service evolves. We will revise the “Last updated” date and, for material changes, provide additional notice when appropriate (for example in-product or via the email on your account). Continued use after the effective date constitutes acceptance, except where mandatory law requires separate consent.

Questions about these Terms or Peergrowth Pulse access:

• Website: peergrowth.agency
• Book a call: Discovery call (Cal.com)

These Terms are the entire agreement between you and us regarding the Service and supersede prior conflicting terms on the same subject, except for separate written commercial agreements we execute with you (which prevail for fees and custom terms they cover).